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Orchard Express Storage

5415 S Orchard St,
Tacoma, WA 98467
1 (844) 611-1271

4.5 out of 5

See all 35 reviews
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1 (844) 611-1271
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About Orchard Express Storage

Office Hours
Sun 10:00 am - 3:00 pm
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat 9:00 am - 5:00 pm
Access Hours
Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm

Customer Review

5.0 out of 5 stars
Consuelo
6/29/15

Well maintained, excellent,and reliable service at Orchard Express.
Service and storage environment were found to be as advertised: clean, storage availability was good, though I wanted to change my reservation to one size bigger, the one I reserved was available. Open and closing hours were adhered to, and the employee was congenial, well informed, an well able to help, which he did.

Features
  • Truck rental available
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Handcarts available

5' x 5' Unit

  • 1st Floor,
  • 9' Ceiling,
  • Interior,
  • Roll Up Door

$49.95
per month

5' x 5' Unit

  • 2nd Floor,
  • 9' Ceiling,
  • Interior,
  • Roll Up Door

$49.95
per month

5' x 10' Unit

  • 1st Floor,
  • 9' Ceiling,
  • Interior,
  • Roll Up Door

$64.95
per month

5' x 10' Unit

  • 2nd Floor,
  • 9' Ceiling,
  • Interior,
  • Roll Up Door

$64.95
per month

10' x 10' Unit

  • 1st Floor,
  • 9' Ceiling,
  • Interior,
  • Roll Up Door

$109.95
per month

10' x 10' Unit

  • 2nd Floor,
  • 9' Ceiling,
  • Interior,
  • Roll Up Door

$109.95
per month

10' x 20' Unit

  • 9' Ceiling,
  • Drive Up Access,
  • Roll Up Door

$179.95
per month

5415 S Orchard St


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Customer Reviews of this Facility (35 )

5.0 out of 5 stars Jun. 30, 2015

Very friendly

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jun. 29, 2015

Well maintained, excellent,and reliable service at Orchard Express.

Service and storage environment were found to be as advertised: clean, storage availability was good, though I wanted to change my reservation to one size bigger, the one I reserved was available. Open and closing hours were adhered to, and the employee was congenial, well informed, an well able to help, which he did.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jun. 23, 2015

Super friendly staff, very helpful, great orices!

Easy, convenient access. Clean. Secure with locking gate. Really great location.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jun. 5, 2015

Great nice staff

  Price - 2/5 (A little steep)

  Security - 4/5 (Very secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars May. 14, 2015

Great deal!

  Price - 5/5 (Excellent value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars May. 5, 2015

Love its

  Price - 4/5 (Good value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars May. 3, 2015

looks great!

Friendly staff, clean units, no problems!

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars May. 2, 2015

Affordable and just about as much as you could need, in result

Perfect! It was affordable, quick and I cannot see any reason why this would not be the place for you if location works.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars May. 1, 2015

It was Perfect! Price is affordable and has Great Security measures

  Price - 4/5 (Good value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Apr. 28, 2015

  Price - 5/5 (Excellent value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Apr. 6, 2015

good place

I think the prices for units is a bit high but in their defense so was everyone else i checked out. However express storage has great staff members good security in place to make me feel comfortable enough to keep my belonings there, so i guess overall i am satisfied with my choice to put my belongings at their facilities.

  Price - 2/5 (A little steep)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jan. 3, 2015

cheap clean

cheap and clean nothing fancy and no hidden fees or unnecessary fees for other fancy stuff . i would recommend this facility to anyone

  Price - 5/5 (Excellent value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Sep. 11, 2014

Orchard Express Storage is wonderful place because it's cheap price. I glad to customer is very friendly who show me map that about where storage is in building A-Z. It is help me notice that find to one letter. The storage is cleaning and fresh air!

  Price - 5/5 (Excellent value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: No

5.0 out of 5 stars Jul. 25, 2014

The staff was friendly and helpful and I feel at ease leaving my belongings in the unit.

  Price - 5/5 (Excellent value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Jul. 10, 2014

great place

good friendly place to rent from

  Price - 4/5 (Good value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jan. 30, 2014

Painless. In and out, registration online was a breeze.

  Price - 4/5 (Good value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jan. 16, 2014

Quick and easy process to get a unit rented.

  Price - 5/5 (Excellent value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jan. 15, 2014

All around good experance

This is my first time renting a storage unit and need one the same day. so I began online and found express to me in the location and price range that I need. It was so easy and fast, I got the unit I wanted and started moving in the same day. Thanks

  Price - 4/5 (Good value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jan. 9, 2014

Awesome was open on New Years only place in town that was. Needed a unit desperately and was so happy the person on the phone found this one for me. Check in was speedy very nice guy.

  Price - 5/5 (Excellent value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

3.5 out of 5 stars Jan. 6, 2014

Very efficient and cordial person at the desk.

The facility seemed to be somewhat busy when we got there but the person at the desk was very efficient and helpful and everything went smoothly.

  Price - 3/5 (Fair price)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars Dec. 17, 2013

great customer service, very quick with paperwork

  Price - 5/5 (Excellent value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars May. 28, 2013

Quick, clean, and great service!

It took less than 10 mins to complete the paper work. Brian was extremely nice and helpful.

  Price - 4/5 (Good value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.5 out of 5 stars May. 14, 2013

Got what I paid for

Helpful, responsive, secure, local business I am very happy to support.

  Price - 4/5 (Good value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars May. 7, 2013

Excellent!!!!

  Price - 5/5 (Excellent value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jan. 28, 2013

Well maintained

Very good value price wise and clean the lady in the office was helpful and I want to say Thank you for the oportunity.

  Price - 5/5 (Excellent value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Dec. 21, 2012

Fred, the manager, was friendly, effiecient, respectful, and explained things clearly. It is obvious that he keeps things clean and safe. So glad to be renting space here so I won't have to worry about my things. They will be clean and safe for a great price.

  Price - 5/5 (Excellent value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Dec. 18, 2012

great all around! great customer service and clean grounds

  Price - 5/5 (Excellent value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Nov. 6, 2012

I liked Fred,he was very friendly and helpful. Our unit was the right size, we had no trouble getting in and out. The prices were better than any other storage facility. I will definitely use them from here on out

  Price - 5/5 (Excellent value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Oct. 10, 2012

Professional and well-maintained

The prices are low and the quality is high. I've rented a few storage spaces over the last 4 years and this facility is the best. Its refreshing to find one that doesn't have that musky basement smell. Insurance is reasonably priced as well. The location is easily accessible from I-5, S Tacoma Way, Pacific Hwy., and Bridgeport Way. Highly recommended.

  Price - 5/5 (Excellent value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Oct. 2, 2012

You will be wowed!!!

Friendly and moderately priced well below the competition. Fred made a rough time for me very comfortable. I had just lost my house to the bank and he was considerate and helpful in a trying time. I recommend this storage facility with praise. Fred also lives on site which gave me added assurance that my things would be safe.

  Price - 5/5 (Excellent value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.5 out of 5 stars Sep. 8, 2012

Really Great experience, the manager Fred was helpful and accomodating

It was a great experience. I under estimated the amount of space I needed but didn't realize until the paperwork and everything was complete. Fred had no issues getting me into a larger unit and allowed me to start the unloading process while he worked on the paperwork for the new unit. He was very efficient and pleasant to deal with.

  Price - 4/5 (Good value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Sep. 2, 2012

Fantastic!!!

My husband and I have been VERY happy with te service received. When I was looking for a unit, this company had the best prices by far, a military discount and the staff was VERY efficient and kind!!! I will definitely recommend this company to anyone who has storage needs!!!!

4.5 out of 5 stars Aug. 21, 2012

Great Price and Friendly Service

Excellent price. Cheapest within 20 miles! Fast and friendly office personnel. Would recommend to anyone in the area or close that needs storage.

  Price - 5/5 (Excellent value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Jun. 24, 2012

Quick, Efficient, and Reasonably Priced

I needed to find storage quickly. I used this website and I found Orchard Express. The guy at the counter was very friendly and very efficient, which is just what I wanted. By signing up for the auto pay option, I was able to save 10% on the monthly cost. I feel good about the price I am paying and about how quickly everything was able to get moving.

  Price - 5/5 (Excellent value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Apr. 24, 2012

Great price and easy to get set up! Staff was really helpful and the whole process couldn't have been easier. Thanks!

  Price - 5/5 (Great value)

  Time on paperwork - 4/5 (Under 5 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 4/5 (Squeaky clean)


Recommended: Yes

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