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CubeSmart Self Storage

946 East Rancheros Drive,
San Marcos, CA 92069
1 (844) 611-1271

4 out of 5

See all 8 reviews
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1 (844) 611-1271
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About CubeSmart Self Storage

Office Hours
Sun closed
Mon 9:30 am - 6:00 pm
Tue 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thu 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 8:30 am - 5:00 pm
Access Hours
Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm

Customer Review

4.5 out of 5 stars
Patrick
1/15/15

great unit for my needs
I got a great unit for the best price. I even have great access for my needs. The mgmt team was outstanding, and was really courteous.

Features
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Handcarts available
  • Insurance required
  • Homeowners/renters insurance accepted
  • 10% military discount (applies to active-duty only)
  • Email billing available
  • Auto-pay available
  • Moving supplies for sale
  • Manager lives on-site
  • Rent due on same day each month per lease start
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Vehicle requires title
  • Title must match renter
  • Vehicle requires insurance
  • Vehicle requires registration

10' x 10' Unit

  • Drive Up Access

10% Off

$139.00
$125.10
per month

10' x 20' Unit

  • Drive Up Access

10% Off

$190.00
$171.00
per month

10' x 30' Unit

  • Drive Up Access

15% Off and Half Off First Month

$284.00
$241.40
per month

946 East Rancheros Drive


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Customer Reviews of this Facility (8 )

4.5 out of 5 stars Jan. 15, 2015

great unit for my needs

I got a great unit for the best price. I even have great access for my needs. The mgmt team was outstanding, and was really courteous.

  Price - 3/5 (Fair price)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

1.5 out of 5 stars May. 1, 2014

Their customer service sucks

Their door latch breaks , I put my lock on the door anyway . Without notifying me they cut my lock replace the latch put a lock on for which i didnt have a key for (denying me acess to my swap meet items,)so i had to break their latch to get to my swap meet stuff.,since no one in the office on sat evening. The first girl I spoke to was Brandy who completely understood the situation and told me there was no problem"The important thing is that your items are now secure". The following day, Marilyn approaches me and berates over this without even considering the situation they put me in and They now want to charge me 50 dollars for the latch, 17 dollars for a lock i never used or broke and they dont even consider that their damn latch breaking caused this problem in the first place!! Needless to say I am furious over this an they havent heard the last of this I am currently talking to my lawyer on what to do next....

  Price - 3/5 (Fair price)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 3/5 (Secure)

  Service - 2/5 (Somewhat unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

5.0 out of 5 stars Dec. 10, 2013

Girl in the office was very friendly, very quick. After reserving online, showed up over there. She had all my info already in the computer. Had a unit reserved. Showed me the unit, asked if it was what I had in mind, it was exactly. We went back, signed some paperwork and had moved in my first box within 30 min. of arriving on site & going back to pick up stuff to bring. Pretty awesome!

  Price - 5/5 (Excellent value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 5/5 (Extremely secure)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.5 out of 5 stars Nov. 21, 2013

Outstanding Experience with CubeSmart

I recently rented a space from CubeSmart. Excellent online deal for the first month. Good looking, clean facility. On site staff is courteous and helpful. On my second visit to the facility, I arrived to drop off and store some stuff, my access code wouldn't work and I couldn't open the gate. It was after hours for the office, so I called the 800 number for customer service; outstanding customer service! The remote office was able to access my account, give me a temporary access code that worked all in a few minutes. I received a follow up call and apology the next day from the onsite staff! Errors can occur, they're inevitable, but the way that the error is handled by the business, and how they support the customer is key. I highly recommend CubeSmart!

  Price - 3/5 (Fair price)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Oct. 22, 2013

Marilyn & Brandi were extremely helpful, and made sure I was happy with the unit. Thanks Again ladies...

  Price - 4/5 (Good value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Oct. 15, 2013

Overall great experience. Love the hours.

  Price - 5/5 (Excellent value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jun. 27, 2013

  Price - 5/5 (Excellent value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

0.0 out of 5 stars Jan. 16, 2013

  Price - 4/5 (Good value)

  Time on paperwork - 3/5 (About 20 minutes)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

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