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CubeSmart Self Storage

3494 Gwinnett Place Dr,
Duluth, GA 30096
1 (844) 611-1271

4.5 out of 5

See all 29 reviews
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About CubeSmart Self Storage

Office Hours
Sun 11:00 am - 3:00 pm
Mon 9:30 am - 6:00 pm
Tue 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thu 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 8:30 am - 5:00 pm
Access Hours
Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm

Customer Review

5.0 out of 5 stars
Derick
7/18/15

Great
I enjoy this storage unit . The staff was very nice and helpful I reakk enjoyed working with them.

Features
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Handcarts available
  • Insurance required
  • Homeowners/renters insurance accepted
  • 10% military discount (applies to active-duty only)
  • Email billing available
  • Auto-pay available
  • Accepts mail/packages for tenants
  • Moving supplies for sale
  • Rent due on same day each month per lease start
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Vehicle requires title
  • Title must match renter
  • Vehicle requires insurance
  • Vehicle requires registration

5' x 5' Unit

  • 1st Floor,
  • Climate Controlled,
  • Interior

10% Off and First Month Free

$39.00
$35.10
per month

10' x 15' Unit

  • Climate Controlled,
  • Interior,
  • Upstairs (Access via Elevator)

10% Off and Half Off First Month

$124.00
$111.60
per month

3494 Gwinnett Place Dr


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Customer Reviews of this Facility (29 )

5.0 out of 5 stars Jul. 18, 2015

Great

I enjoy this storage unit . The staff was very nice and helpful I reakk enjoyed working with them.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jul. 1, 2015

Very pleased

The gen mgr Mr Green was very efficient and pleasant and made our transaction easy. The facility was clean, well lit and seems very secure. We were grateful to find the facility has clean bathrooms and cold drinking water fountains conveniently near the storage entance.

  Price - 4/5 (Good value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jun. 21, 2015

Customer Service was great! Storage size through the websites is not accurate with the reality of what fits. The 5 by 10 claims to fit a lot more than it does, so it is difficult to reserve the right size.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars May. 18, 2015

I had a good experience

The location is ideal and the price was the cheapest around for a 10x10. I would recommend this facility to a friend.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.5 out of 5 stars May. 13, 2015

Good Value but here's how they could IMPROVE

Cube Smart Gwinett needs NEW push carts that work better for the customer to use. What they have currently are old and not working well for the customer. I would like to think that they could make a SMALL investment and purchase NEW PUSH CARTS for their customers to use, which would make their move in and out a better experience. Beside that, everything else was nice.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Feb. 26, 2015

  Price - 5/5 (Excellent value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jan. 15, 2015

Don't forget my $20 rebate.

I like cubesmart storage. It's clean and so far I have enjoyed the comfort I feel and leaving my items in their facility. I do wish that there was more light at the entrance on the back for the Duluth location because ithe light doesn't extend out into the parking lot. it's very dark in the back when you're trying to deliver at night.

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jan. 10, 2015

They were very nice and straightforward. I had no problems.

  Price - 4/5 (Good value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jan. 6, 2015

  Price - 4/5 (Good value)

  Time on paperwork - 5/5 (Under 10 minutes)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

3.0 out of 5 stars Dec. 28, 2014

It's a nice facility the only thing it needs is brighter light during the evening hours around the area you enter to load your items for storage. The lack of bright lights makes it feel less secure.

  Price - 5/5 (Excellent value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 2/5 (Somewhat secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Oct. 19, 2014

Excellent Customer Service

I love this storage space! Everything is super clean including the restrooms. I feel very secure leaving my belongings with CubeSmart!

  Price - 4/5 (Good value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.5 out of 5 stars Jul. 8, 2014

Great Customer Service

Will recommend to friends, Great service, great location.

  Price - 3/5 (Fair price)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars Jul. 6, 2014

Great place and wonderful service. Also an excellent value!

  Price - 5/5 (Excellent value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jun. 5, 2014

Very helpful staff

The facility was great and the staff were extremely helpful with our move-in.

  Price - 5/5 (Excellent value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jun. 5, 2014

The manager was extremely helpful in accommodating us. We were late and he stayed to make sure we would be able to access the unit.

  Price - 5/5 (Excellent value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)


Recommended: Yes

4.0 out of 5 stars May. 24, 2014

0verall a positve experience

  Price - 3/5 (Fair price)

  Time on paperwork - 2/5 (About 30 minutes)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Apr. 25, 2014

Very Satisfied

This happen to be the first place I found when I started my search and no one was able to beat the price. I was pleasantly surprised when I arrived at how professional the staff were, how quick the service was, and how the facility was so clean. I would definitely recommend this facility. The location is also great! Thank you for the service provided.

  Price - 4/5 (Good value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jan. 5, 2014

Pleasant experience. Very Satisfied!

Very pleasant staff and lease was straight forward and simple. I love the online billing and payments. Well lit and convenient. Fair price for the space and the discount made it a great price!

  Price - 3/5 (Fair price)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars Oct. 22, 2013

Other than the paperwork(input most stuff online and had to duplicate it in person), it was great.

  Price - 4/5 (Good value)

  Time on paperwork - 2/5 (About 30 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jun. 29, 2013

Staff , kind and helpfull great people

was looking for storage, glad I found you. Good price, clean,staff were realy great.

  Price - 5/5 (Excellent value)

  Time on paperwork - 4/5 (About 15 minutes)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars May. 9, 2013

Very Clean And Secure, You won't Find A Better Facility At This pricing

  Price - 5/5 (Excellent value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Apr. 3, 2013

Buenisimo

  Price - 4/5 (Good value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Sep. 5, 2012

The manager working the day I came in to fill out paperwork was very helpful and polite. She made the entire process a breeze.

  Price - 4/5 (Good value)

  Time on paperwork - 2/5 (About 30 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Aug. 14, 2012

good facility

very pleased with building quality and security features

  Price - 5/5 (Excellent value)

  Time on paperwork - 3/5 (About 20 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.5 out of 5 stars May. 15, 2012

Clean, Friendly - need more carts

For the price of a truck rental, which is free here, you will get about 3 months storage. The staff is very helpful and friendly. My only complaint was that we moved on a Saturday afternoon so it was very busy. There were not enough hand trucks or carts. Other than that, 5 stars

  Price - 5/5 (Great value)

  Time on paperwork - 4/5 (Under 5 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Apr. 15, 2012

Clean and safe

I really appreciate the rate that I received for the storage space. The team that serviced me were very customer-service oriented and they made everything very easy. The only thing that I disliked was the mandatory insurance but I guess it's better to have more coverage than not enough. I will refer others to this facility

  Price - 3/5 (Average)

  Time on paperwork - 3/5 (Average)

  Security - 3/5 (Average)

  Service - 3/5 (Average)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars Feb. 7, 2012

Staff was extremely helpful: facility is convenient, well-lit and clean.

Staff was extremely helpful. Facility is convenient, well-lit and clean. Good pricing plus 1/2 off the first month's rent.

  Price - 4/5 (Great value)

  Time on paperwork - 4/5 (Under 5 minutes)

  Security - 4/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 4/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Apr. 2, 2011

Pleasant staff, clean environment, so far so good!

3.0 out of 5 stars Mar. 23, 2011

good - would use again

Would use again but was told the insurance was NOT mandatory with Simply Storage Gwinnett - when I got there I was told it was MANDATORY. As I am in my seventies and only getting Social Security the extra $9/mth was bad for me

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